We do require a credit card to be provided within 24hrs of placing an order. However, if you prefer to pay through an alternate method of payment, we will simply use the information provided to hold your items.

 

We do have a cancellation fee of 50% if the cancellation is done less than 48 hours from your rental time. If the cancellation is done the day of the event, the cancellation fee will be 100%. There will also be a cancellation fee of 100% on any special orders. 

 

A damage waiver fee is not required, however, it is offered. The damage waiver is 7% and will cover most accidental damage. It will not cover burns or wax on linens, as well as theft or stolen items.

 

We do offer a delivery and pick up service at competitive rates. We generally deliver and pick up any rented items between 8AM-5PM. Please call to get a quote. 

 

Absolutely! You are more than welcome to come pick up your items between the hours of 9AM-3PM.

 

 

After we have picked up a jumpy/slide/combo etc., we inflate it, vacuum the interior paying special attention to the cracks and corners where hair, sand, and dirt tend to collect.  Then we spray the entire interior with a safe disinfectant  (Simple Green "D" Pro 3) and allow it to sit for several minutes.  We then scrub and wipe down all the areas that kids come into contact with.  The disinfectant kills fungus, viruses, and bacteria.  We then spot clean the exterior and inspect the unit.

  

 Do you deliver jumpers to parks?

Sorry but we do not.  All of our weekend rentals are for 2 days so we cannot deliver to parks.  We can occasionally deliver to a park during the week.

 

We expect that each unit will get a little dirty and that’s OK!  We will clean it at no charge to you.  If it gets excessively dirty or muddy, we ask that you please clean it or you may be subject to a $50 cleaning fee.  You can clean it with any mild household cleaner such as Simple Green or an equivalent product.